Terms of service

By using this website and the services provided via it ("conviviumshop.myshopify.com"), you agree to our Terms and Conditions which you find below, and which you may download and print. Conviviumshop.myshopify.com is provided by Convivium Srl at Cne Santa Maria 18, 53017, Radda in Chianti (SI), Italy. These terms and conditions combined with our Privacy Policy, (together the “User Agreement”) represent our entire agreement with you in respect of non-chargeable use of conviviumshop.myshopify.com and supersede any prior agreement or arrangement with you in respect of conviviumshop.myshopify.com. If a company name is inserted in your registration request, then the User Agreement shall be between us and that company and accordingly unless the context otherwise requires, references to "you" and "your" in this User Agreement shall also be to that company. The purchase of goods or services from us is subject to our Terms and Conditions of Purchase.


The contents of this site including product prices, delivery charges and product details are subject to change at any time without notice. We may also revise or update these terms and conditions without notice. Use of this site and purchases of products offered for sale on this site are subject to the terms and conditions posted on the site at the time of your visit.

Legal Age for purchase 

This site is aimed exclusively at consumers who are already 18 years of age (or at Legal Age for purchase and consumption of alcoholic beverages in their country of Residence) and in any case according to the current law and regulations on electronic commerce. The user must guarantees to be over 18 years of age and that the person who will receive the shipment will also be over 18 years of age.


After selecting your products from the range available, you will proceed to the checkout area. You will be passed to a secure online payment authorization service that will process your card details and obtain payment from your card provider. Your order will be based upon our product prices and delivery charges in force at the time you submit your order. If the prices or charges are different from those published this will be brought to your attention before we accept your order and will give you the option to cancel your order before we accept it. Please note acceptance of any order is at our discretion.

Payment Methods

We accept most major credit / debit cards via our payment gateway (PayPal). We will take payment from your card at the time you submit your order.


The prices payable for the items we offer for sale are clearly displayed on this site in Euros. Prices do not include the costs of delivery.

Shipment and Delivery

You must make all arrangements necessary to take delivery of products when we deliver them in accordance with the stated delivery times for the delivery charge you have paid. We are not responsible in any way if you do not accept delivery of the product or we are unable to deliver or are delayed in delivering products because of your actions or omissions.

Description of Goods

All images, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. All specifications given to the customer are approximate and intended as a guide only. We endeavour to ensure all product descriptions are correct but advise customers that due to the artisan nature of some products offered by Convivium Srl some variability in appearance or weight may occur.

The Convivium Shop Website

The information contained in this website is for general information purposes only. The information is provided by Convivum Srl and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of “conviviumshop.myshopify.com”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Convivium Srl takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Use of conviviumshop.myshopify.com

Conviviumshop.myshopify.com is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, license or sell conviviumshop.myshopify.com or any materials or information in conviviumshop.myshopify.com or the structure, overall style and program code of conviviumshop.myshopify.com without our consent. If you wish to make a request for consent, please write to us at convivium2018@gmail.com.

Data protection

It is your responsibility to ensure that that you give us an accurate and valid e-mail address, postal address and other contact details and tell us of any changes to them. We comply with all applicable Data Protection laws in Italy. For a description of how we use your personal data, please see our Policy.

Intellectual property

Conviviumshop.myshopify.com is a registered domain name of Convivium Srl. conviviumshop.myshopify.com, its style and structure, and the materials and information on conviviumshop.myshopify.com may not be used by you except as expressly provided in this User Agreement. The authors of the documents in conviviumshop.myshopify.com assert their moral rights.

Small print

If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy and any dispute connected with this agreement is subject to the exclusive jurisdiction of the court of Siena. Nothing in this User Agreement affects your statutory rights as a consumer.


If you believe that your intellectual property or other rights are being infringed by the conviviumshop.myshopify.com, or if you are dissatisfied with our website or any aspect of our service, in the first instance please write to us at convivium2018@gmail.com.

Returns, refunds and cancellations

For information on our returns, refunds and cancellation policy, on products ordered from our Online Shop, please refer to the Returns Policy page of our website.